Whilst we make every effort to ensure the safety of all the dogs in our care, there is always an element of risk of injury from play, or disagreement when mixing dogs in a social setting. Should your dog sustain injury from play, or cause injury to another dog or person from biting, fighting etc any related vet's fees will be the responsibility of the dog owner.
All dogs are walked on a trial basis initially to endure they become part of the family, Any behavioural problems or signs of aggression will result in me having to terminate my services for the safety of my other dogs,
Should you pet become ill whilst in our care, we will contact you to advise you, but in serious situations will take you pet for immediate professional help. In an emergency we will use the nearest veterinary centre. We may charge miles and all veterinary costs will be transferred to you, as owner.
A deposit of 25% will be required to confirm pet sitting or Home Visits, payable on booking. Full payment for services (agreed either at time of booking or subsequently) is to be made before services commence or, by the date specified at the consultation via cash or bank transfer. We do not accept cheques.
Dog walking clients must pay for the weeks walks on the Monday of each week, or daily as needed.
Dogs on the downs reserves the right to charge a late payment fee of £5 per day if payments are not paid on the date due.
Cancellations - for cancellations of walks 48 hours notice is required. If the required notice is not given charges will be applied in full for the cancelled period.
Dogs on the downs does not accept any responsibility or liability for any clients animals that escape or become lost or injured, fatal or otherwise, when instructed to leave the clients animals in a fenced area, or in the home with an unlocked cat flap.
Dogs on the downs will care for your animal as you would, and whilst we will make every effort to ensure your pet is well looked after in your absence, Dogs on the downs cannot be held liable for any loss, injury or death to a pet either inside or outside of the home whilst in our care.
Terms & Conditions